一直以来人力资源专家都在费尽周折为提高组织绩效目标寻找各种方法,但其出发点主要是如何有效管理员工。由于个人所具有的多样性和能动性特点,再加上复杂的人性使然,管理者意识到单纯的命令控制型管理方式并不适合当前组织社会。特别是在一个提倡知识工作者的时代,领导优秀员工成为管理者面临的最大的挑战,行为科学也从心理学、社会学的角度为管理者提供了许多激励措施,但无法弥补管理本身的悖论。也许从一开始我们就错了!南加州大学马歇尔商学院教授约翰·布德罗和 Human resources experts have long been struggling to find ways to improve organizational performance goals, but its starting point is how to effectively manage the staff. Due to the diversity and motivation of individuals, combined with complicated human nature, managers realize that simple command-and-control management is not suitable for the current organization of society. Especially in an era of advocating knowledge workers, leading outstanding staff becomes the biggest challenge facing managers. Behavioral science also provides many incentives for managers from the perspective of psychology and sociology, but it can not make up for the management itself s. Perhaps from the beginning we are wrong! University of Southern California Professor Marshall School of Business and Budweiser