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本文探讨了知识经济将给旅游企业管理带来的新变化，分析了旅游企业知识管理的主要特征，提出了旅游企业实施知识管理的主要策略。作者认为，２１世纪，知识管理将逐渐占据旅游企业管理的主导地位，旅游企业应积极实施知识管理，研究开发旅游信息，重视知识积累创新；建立旅游信息网络，提供知识共享环境；调整企业发展战略，建立新型知识企业；加强知识资本运营，注重结构资本积累；坚持以人为本战略，重视员工培训激励；设置企业知识主管，建立民主决策机制；加强企业文化建设，培育企业团队精神
This article explores the new changes brought about by the knowledge-based economy to the tourism enterprise management, analyzes the main features of the tourism enterprise’s knowledge management, and puts forward the main strategies of the tourism enterprises to implement the knowledge management. The author believes that in the 21st century, knowledge management will gradually occupy the leading position of tourism enterprise management. Tourism enterprises should actively implement knowledge management, research and develop tourism information, attach importance to knowledge accumulation and innovation, establish tourism information network, provide knowledge sharing environment, and adjust enterprise development strategy , Establish a new type of knowledge enterprise; strengthen the operation of knowledge capital, pay attention to the accumulation of structural capital; adhere to the people-oriented strategy, attach importance to staff training incentives; set the knowledge leader of enterprises, establish a democratic decision-making mechanism; strengthen corporate culture and foster corporate teamwork