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让管理多些情感色彩并非是在弱化管理的规范性和严肃性,而是让管理更加具有柔韧度,更能增强员工对管理制度的认可。情感是人对客观事物是否满足自己需要而产生的态度体验。情感管理是通过情感的双向交流和沟通而实现有效管理的管理方式。情感管理作为现代企业管理的一种“利
Rather than weakening the normativeness and seriousness of management, letting the management of more emotional color make the management more flexible and enhance the staff’s recognition of the management system. Emotion is the attitude experience that people have about whether objective things satisfy their own needs. Emotional management is an effective management method of management through two-way communication and communication of emotions. Emotional management as a modern enterprise management ”Lee