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医疗纠纷是指医患双方由于对诊疗护理过程中发生的不良后果及其原因认识不一致而发生的纠纷,并且要求追究责任或(和)给以民事赔偿,而向卫生行政部门提请行政处理或向法院提起诉讼的案件[1]。在我们国家,近几年来医疗纠纷数量激增,甚至每一年中都有部分医疗纠纷引发恶性群体事件,社会影响变大,加之部分媒体的不当报道,进一步加深了医患矛盾,使医疗纠纷事件日益成为社会关注
Medical disputes refer to disputes between doctors and patients due to inconsistent understanding of the adverse consequences occurred during the course of medical treatment and nursing care and their causes, and require that the responsibility be investigated or (and) be given civil compensation, and administrative sanctions should be submitted to the administrative department of health or The court filed a lawsuit [1]. In our country, the number of medical disputes has surged in recent years. Even in some cases, some medical disputes have caused malignant mass incidents and the social impact has become greater. In addition, inappropriate media coverage by some media has further deepened the contradictions between doctors and patients and made medical malpractice Increasingly become social concern