随着我国金融市场的快速发展,购买银行理财产品已成为金融消费者投资理财的重要形式。与此相伴的是,金融消费者与银行之间因理财发生的纠纷也频现,成为社会关注的热点问题。在发生纠纷后,金融消费者一般会诉诸监管部门,行政解决由此成为了化解理财消费纠纷的重要方式,但行政解决本身亦存在诸多问题待解。 With the rapid development of China’s financial market, the purchase of bank wealth management products has become an important form of investment and financial management for financial consumers. Accompanied with this is the frequent financial disputes between financial consumers and banks due to financial management, becoming a hot issue of concern to the community. In the event of a dispute, financial consumers generally resort to supervisory authorities. As a result, administrative resolution has become an important way to resolve consumer disputes over financial management. However, administrative solutions have their own problems to be solved.