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在努力实现“病有所医”的重大医改过程中,因医疗纠纷引发医患冲突甚至导致的群体性事体不断增多。在具体调节医患冲突的实践中,准确把握各类群体心理特征,尤其是对不利于事件妥善解决,影响社会和谐稳定的群众心理状态进行分析,加强控制引导、构建和谐警民关系。
In the course of major medical reform that strives to achieve “medical treatment of illness,” there are even more mass incidents caused by conflicts between doctors and patients caused by medical disputes. In the practice of regulating the conflicts between doctors and patients, we should accurately grasp the psychological characteristics of all kinds of groups, and especially analyze the psychological state of the masses that is not conducive to properly resolving the incident and affecting the social harmony and stability, and strengthen the control and guidance to build a harmonious relationship between the people and the people.