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铁路建设项目沟通管理是项目工程利益相关者通过信息交流和传递进行沟通,从而建立思想和信息联系。通过对铁路建设项目沟通管理的全寿命周期性、沟通范围、沟通内容、以项目经理为核心的全要素沟通管理、沟通信息不对称性和沟通管理重要性的分析,提出建立沟通管理体系、选择沟通方式、主动沟通等方法和沟通基本原则。铁路建设项目沟通应采取制度化、发挥政府与非政府组织作用、注重利用大众媒体、加强铁路工程伦理建设等方式。
Railway construction project communication management is the project project stakeholders to communicate through information exchange and delivery, so as to establish the idea and information link. Through the analysis of railway construction project life cycle of communication and management, communication scope, communication content, project management as the core factor of communication management, communication information asymmetry and the importance of communication management, we put forward to establish a communication management system, choose Communication methods, active communication and other methods and basic principles of communication. Railway construction project should be institutionalized communication, play the role of government and non-governmental organizations, pay attention to the use of the mass media, to strengthen the ethics of railway construction and other means.