伴随市场经济的浪潮,消费者的要求越来越高,企业之间的竞争日趋激烈。随着各种行业法规日趋完善,我国社会正向着人性化、规范化、和谐化进步。社会的进步给企业管理者提出了更高的要求,认识社会需求、确定合适定位,化解问题、解放思想、更新观念,从而努力在领导与职工、企业与消费者之间架起一座理解的桥 With the tide of market economy, the demand of consumers is getting higher and higher, and the competition among enterprises is getting fiercer. As the laws and regulations of various industries are getting more and more perfect, our society is moving towards humanization, standardization and harmonious progress. The progress of society puts forward higher requirements to the managers of enterprises, recognizes the needs of the society, identifies the appropriate orientation, resolves the problems, emancipates the mind and renews the concepts so as to strive to build a bridge of understanding between leaders and employees, enterprises and consumers