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在系统地研究和总结传统的质量功能展开（ＱＦＤ）理论与方法及最新进展的基础上，以顾客满意程度为总体目标，以层次分析法为系统分解、展开的原理，建立了ＱＦＤ理论的改进框架，即顾客满意递阶层次结构，并对其合理性和正确性进行了分析。所建立的改进框架，从理论研究而言，克服了传统的展开框架——质量屋（ＨｏｕｓｅｏｆＱｕａｌｉｔｙ）所存在的严重缺陷，大大改进了顾客满意展开精度和评价结果的精确程度，从而进一步完善和发展了ＱＦＤ的理论与方法；从应用前景和现实意义而言，增强了ＱＦＤ的有效性和适用性
On the basis of systematically studying and summarizing the traditional theories and methods of QFD and the latest progress, taking the degree of customer satisfaction as the overall goal and AHP as the principle of system decomposition and expansion, the QFD theory is improved Framework, that is, customer satisfaction hierarchical structure, and its rationality and correctness were analyzed. The improvement framework established from the theoretical research overcomes the serious flaws existing in the traditional unfolding framework - HouseofQuality, greatly improves the accuracy of customer satisfaction and the accuracy of evaluation results, so as to further improve and develop The theory and method of QFD; enhance the validity and applicability of QFD in terms of application prospect and practical significance