本文根据笔者服务业标准化试点技术支撑的工作经验,从组织机构建设、标准体系构建、标准的编写、标准体系的实施与改进等方面总结了试点创建的工作要点,分析了服务业标准化试点目前存在的问题,并针对问题给出了对策和建议。 This article summarizes the key points of the pilot creation from the aspects of organization construction, establishment of standard system, compilation of standards, implementation and improvement of standard system according to the author’s work experience of technical service support pilot for standardized services in the service industry, and analyzes the current existence of pilot service industry standardization The problem and gives the countermeasure and the suggestion.