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ISO 9000质量管理体系是世界各国质量管理经验的总结,其“提高效率、持续改进、保证质量”的核心价值正切合政府部门提高行政效能的要求。但在引入这一体系的过程中,容易出现因对其认识不足而导致的不恰当引进,为使这一体系在推动政府部门行政效能中发挥实际作用,应注意构建管理文化环境,准确转换必要的概念,并坚持持续改进,才能提升政府管理的生命力。
ISO 9000 quality management system is a summary of the quality management experience of all countries in the world. Its core values of “improving efficiency, improving continuously and ensuring quality” are in line with the requirements of government departments for improving administrative efficiency. However, during the process of introducing this system, it is easy to introduce improper introduction due to its lack of understanding. In order to make this system play a practical role in promoting the administrative efficiency of government departments, attention should be paid to the construction of a management culture environment and the accurate conversion of necessary The concept of sustainable development and improve, in order to enhance the vitality of government management.