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在保密的原则下,按照一定的制度,将案卷与有关资料主动提供给领导或有关部门使用,是良好的服务方法之一。主动服务的方法是多种多样的,比如,可以按照需要编写参考资料;可以按照一定制度提供原始材料,亦可以编印专题目录或作个别介绍。要作好主动提供档案材料,关键的一环就是要了解需要,了解档案馆(室),的“家底”。了解家底主要通过各种参考工具和日常的研究了解档案馆(室)保存有什么材料;了解需要就是要摸清规律,抓紧时机。“机不可失,时不再来”。档案工作者亦必须深刻地体会这句话的意义,主动作好服务工作。“雪里送炭”会很受欢迎,“雨后送伞”就变成一个负担。根据我省各级档案馆和档案室一年多来的经验,我们认为:一般的档案馆和机关档案室,应注意抓紧下列时机,提供档案、资料。
Under the principle of confidentiality, according to a certain system, it is one of the good service methods to voluntarily provide the case files and related materials to leaders or relevant departments for use. There are many ways to provide active services. For example, reference materials can be prepared as required. Raw materials can be provided according to a certain system, or thematic directories can be compiled or introduced individually. To take the initiative to provide archival materials, the key part is to understand the need to understand the archives (room), the “family”. Understand the family through a variety of reference tools and daily research to understand the archives (room) save the material; understanding the need is to find out the law and seize the opportunity. “Now or never”. Archivists must also profoundly understand the meaning of this remark and take the initiative to make good service. “Get in love” will be very popular, “umbrella after the rain” becomes a burden. According to the experiences of the archives and archives offices at all levels in our province over the past year, we think: The general archives and agencies’ archives should pay close attention to the following opportunities and provide archives and materials.