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在政府的推动下,中国社会工作的发展已成为政府管理体制创新的有力举措,作为中国城市化发展中的关键人群——农民工也成为社会工作者开拓服务的重要服务人群。如何在体制框架内针对农民工群体开展社会工作专业服务并取得最佳的效果,如何在社会工作专业服务的开展过程中确定自身的专业位置和发展方向,是任何开展农民工服务的社会工作者都需要回答的两个基本问题。但是,目前社会工作者所运用的传统的、静态直接服务——个案、小组和社区,却无法在制度内的服务中给出满意的答案。文章跟进某市的一家民营企业农民工社会工作的开拓过程,探索社会工作者如何在具体的实务场景中转变传统的静态直接服务方式,从动态视角出发,把社会工作视为建基于服务人群社会支持之上并且带动社会支持关系改善的专业服务。这样的动态关系服务借助的是一种崭新的、以挖掘和运用农民工服务人群的社会支持为核心的项目技术,以保证最充分运用服务群体的资源,并取得最佳效果;同时,社会工作者也由此确定自身的专业位置和发展方向。
Under the impetus of the government, the development of social work in China has become a powerful measure for the government to manage system innovation. As the key population in the urbanization of China, migrant workers have also become important service workers for social workers in developing services. How to carry out social work professional services and achieve the best results for the migrant workers within the framework of the system and how to define its own professional position and development direction in the development of social work professional services are the social workers who carry out the service of migrant workers Both need to answer the two basic questions. However, the traditional, static direct services used by social workers - cases, groups and communities - fail to give satisfactory answers to the services within the system. This article follows the pioneering process of migrant workers’ social work in a private enterprise in a certain city, and explores how social workers can change the traditional static direct service mode in concrete practice scenarios. From a dynamic perspective, social work is regarded as a service based on service people Social support and promote professional support for improving social relations. This kind of dynamic relationship service is based on a brand new project technology centered on the social support of mining and employment of migrant workers, so as to ensure the best use of the resources of service groups and achieve the best results. At the same time, social work This also determines their own professional position and direction of development.