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在咨询中可能会遇到这样的情境:来访者要求费用打折,或咨询机构给予来访者费用优惠。这些会怎样影响咨访关系及效果?以下用团体案例辅导的形式展开对这个话题的讨论。当来访者要求费用打折时咨询师A先提问:“有一位来访者通过电话想要预约我,但她最关注的问题就是费用。估计她是先从别人那里了解过我,特别希望我给她咨询,但她嫌收费太贵,说要便宜点,我告诉她这些事情不可能在电话中谈,需要在面接时进行评估,但她坚持要我给她打折,不打
In the consultation may encounter such a situation: visitors require a fee discount, or consult the agency to give visitors discount rates. How would these affect the relationship and the effectiveness of the visit? The following group case counseling to start the discussion on this topic. When a visitor requests a fee discount, the counselor A first questions: ”One visitor wants to make an appointment by phone, but her most concern is the cost of the problem .It is estimated that she first learned from others, especially I hope I give She consulted, but she too fee is too expensive, said to be cheaper, I told her these things can not be on the phone, you need to evaluate at the face to meet, but she insisted I give her a discount, do not fight