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文章以在线调解为研究对象,结合传统纠纷解决方式有关理论,对电子商务中在线调解制度做了初步的探讨。结合电子商务的发展及传统纠纷解决方式的相关理论,总结在线调解机制的优势。本文还探讨了我国的在线调解现状与困境,针对这些问题,提出发展完善我国在线调解机制的初步建议。
Taking online mediation as the research object and combining the theory of traditional dispute resolution, the article makes a preliminary discussion on the online mediation system in e-commerce. Combined with the development of e-commerce and the traditional theory of dispute resolution, the advantages of online mediation mechanism are summarized. This article also discusses the status quo and predicament of online mediation in our country. In view of these problems, this paper puts forward some preliminary suggestions on how to develop and perfect our online mediation system.