很多年前,余世维在《管理思维》课中讲过一个案例,他说他有一个习惯,每次要离开酒店,他都会把床铺整理一下,把摊在桌面上的东西整理好,尽量把房间恢复成进来时的样子。这样进来清扫的阿姨会对住过的客人刮目相看。也许客人和阿姨永远不会见面,阿姨高看这一眼也并不会对客人有什么影响,但这就是教养,在看不见的地方更显宝贵。 Many years ago, Yu Shiwei talked about a case in the course of “management thinking”. He said he had a habit of sorting out the beds every time he left the hotel, arranging the things on the table, Restore the way it came in. Aunt who came in this cleaning will have breathtaking guests. Perhaps guests and aunt will never meet, aunt look at this high will not have any impact on the guests, but this is upbringing, invisible more valuable.