保监会将不断完善多方参与、协调一致的工作格局,着力提高保险服务质量和水平,着力改善保险行业形象,着力实现好保险消费者的合法权益做好保险消费者权益保护工作具有重要意义随着经济社会的发展和人民生活水平的提高,保险与社会公众生产生活的联系日益紧密,保护好广大保险消费者的权益已成为社会关注的热点、焦点问题,也越来越成为保险业发展的关键。做好保险消 China Insurance Regulatory Commission will continue to improve the multi-party participation, coordinated work pattern, focus on improving the quality and level of insurance services, efforts to improve the image of the insurance industry, efforts to achieve the legitimate rights and interests of insurance consumers to do a good job insurance rights and interests of consumers protection with the economy The development of society and the improvement of people’s living standards have made the relationship between insurance and social public’s production and living increasingly close. Protecting the rights and interests of consumers has become a hot topic and a focus issue of the society, and it has also become the key to the development of the insurance industry. Do a good job of insurance