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服务典范东芝的研究开发实验机构特别注重倾听市场的声音。对各种新的变化、新的趋势反应十分敏捷。分布在世界各地的每家公司研究中心都重点研究和开发新产品和新技术,以使技术革新跟上变幻多端的市场需求。作为一家历史悠久的老公司,多年的积累使东芝已由一个传统制造公司发展成为世界信息技术革命的主角,信息、通讯系统、数字媒体、电子器材及新材料和电子系统已经占到了公司销售总额的93%,均在全球市场占有重要位置。但是,这些并不被外界完全了解。对新中国的消费者而言,人们对东芝的认识还停留在彩电、笔记本电脑方面。实际上,东芝的家电产品在公司的销售
Service Model Toshiba’s R & D lab pays special attention to listening to the voice of the market. The response to various new changes and new trends is very agile. Each company’s research centers around the world focus on research and development of new products and technologies to keep technology innovations up-to-date with changing market demands. As a long-established company with years of accumulation, Toshiba has been transformed from a traditional manufacturing company into a protagonist in the world information technology revolution. Information and communication systems, digital media, electronic equipment, new materials and electronic systems have accounted for the total sales of the company Of the 93%, are occupying a significant position in the global market. However, these are not completely understood by the outside world. For new China consumers, people’s understanding of Toshiba is still stuck in the color TV, laptop computers. In fact, Toshiba’s home appliance sales in the company