现代服务模式亮点:在现代社会,人们(消费者)不排斥昂贵的产品,但他们非常需要贴心的服务。一次,一个法国农场主驾驶一辆奔驰货车从农场出发到德国去。可是车开到法国的一个荒村时,货车的发动机突然出现故障。农场主又气又恼,大骂一贯以高质量宣传自己的奔驰骗人。他抱着试一试的心态,用车上的小型发报机向奔驰汽车总部发出求救信号。几个小时后,天空就传来了飞机轰鸣声。原来,奔驰汽车修理厂的检修工人在工程 Modern service model highlights: In modern society, people (consumers) do not exclude expensive products, but they are in need of caring service. Once, a French farmer drove a Mercedes van from the farm to Germany. But when the car drove to a barren village in France, the truck’s engine suddenly failed. Farmers angry and angry, cursed consistently with high quality to promote their Mercedes-Benz lie. He tried to try, with a small transmitter on the car sent a distress signal to Mercedes-Benz headquarters. A few hours later, the sky roar of the plane came. It turned out that Mercedes-Benz garage repair workers in the project