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高等院校是影响21世纪国家核心竞争力的重要因素,而高校图书馆作为为其教学科研提供广大信息支持的机构,无疑成为高等院校的核心职能机构。因此搞好高校图书馆建设,提升其管理及服务水平对高等院校乃至整个国家来说都至关重要。本文通过对高校图书馆全面质量管理概念总结以及构建高校图书馆进行全面质量管理体系的必要性的分析,揭示出我国高校图书馆构建全面质量管理体系过程中的诸多障碍,并尝试利用本文的研究结果来对高校图书馆全面质量管理的工作实践进行指导。
Colleges and universities are an important factor that affects the core competitiveness of the country in the 21st century. However, the university library, as the institution that provides vast information support for its teaching and research, will undoubtedly become the core functional institution of higher education. Therefore, to improve the construction of university libraries and to upgrade their management and service levels is of crucial importance to higher education institutions and even the entire country. Through summarizing the concept of total quality management in university libraries and analyzing the necessity of constructing a total quality management system in university libraries, this paper reveals many obstacles in the process of constructing a total quality management system in university libraries. At the same time, The result is to guide the practice of total quality management in university library.