据北京旅游投诉热线统计，从２月５日一２９日共接到旅游者投诉１２起，比上年同期减少 ７７％。据对北京市国内旅行社 ２０强的统计，今年春节组织接待旅游人数比上年同期增长 １６．８％，出境旅游人数比上年同期增长 ２０％左右。春节旅游市场出游人数与投诉形成了强大反差 According to Beijing Tourism Complaint Hotline statistics, from February 5 to 29 received a total of 12 tourists complaints, a decrease of 77% over the same period the previous year. According to the statistics of the top 20 domestic travel agencies in Beijing, the number of tourist arrivals in the Spring Festival this year increased by 16.8% over the same period of last year. The number of outbound tourists increased by 20% over the same period of last year. Spring Festival travel market and the number of complaints formed a strong contrast