邮电用户欠费管理工作做得好坏,既直接影响到企业的资金周转和经济效益,也关系到邮电通信事业的发展。为此,本文拟对当前用户欠费管理的现状、原因及对策略表浅见。现状1、欠费持续增长,数额庞大。某地一个规模不大的县局,1190年欠费18万元,1991年增至32万元,1992年末高达50万元,占当年业务收入的18%,年均增长67%。这种状况在许多地方普遍存在。2、拖欠时间长,呆帐增加。某地一个支局,一 Post and telecommunications users owe money management done well, both directly affect the business capital turnover and economic benefits, but also related to the development of post and telecommunications. To this end, this article intends to current user arrears management of the status quo, the reasons and the strategy of superficial. Status quo 1, arrears continued to grow, a huge amount. A small county-level county bureau owed 180,000 yuan in arrears in 1991, up to 320,000 yuan in 1991 and up to 500,000 yuan at the end of 1992, accounting for 18% of its operating income for the year with an average annual increase of 67%. This situation is ubiquitous in many places. 2, a long time of default, bad debts increase. Somewhere a branch, one