社会公益组织与政府组织、营利组织一样也存在危机发生的可能性,有着进行危机管理的必要。公益组织的危机包括资产危机、收入危机、人力资源危机、责任危机和信誉危机。公益组织危机产生的原因在于其内部因素和外部因素。公益组织的危机管理过程包括危机检测、评估及控制三个阶段。 Social welfare organizations, like government organizations and for-profit organizations, also have the possibility of crisis occurrence and necessary for crisis management. Nonprofit crises include asset crisis, income crisis, human resource crisis, responsibility crisis and credit crisis. The cause of the crisis in nonprofit organizations lies in its internal factors and external factors. The NGO crisis management process includes three stages: crisis detection, assessment and control.