张永弗湖北省谷城县人事局为了密切党和政府与人民群众的联系，体现全心全意为人民服务的宗旨，塑造部门的良好形象，一些“窗口”服务部门或行业都陆续设置了“公开电话”，这些热线电话作为联系人民群众的桥梁和纽带，确实为广大人民群众排忧解难带来了便利，深受人民群众的? Zhang Yongfu Hubei Gucheng County Personnel Bureau In order to close the party and government and the people, reflect the purpose of serving the people wholeheartedly and create a good image of the department, some “window” service sector or industry have set up a “public telephone ”These hotlines, as bridges and ties linking people to the masses, have indeed brought convenience to the masses of people in their efforts to solve problems and have been well received by the masses of the people.