酒店员工对酒店的忠诚度酒店经营的根本,其直接影响到酒店的经营的优劣。而酒店员工和酒店之间的心理契约是其忠诚度管理的基础,只有发挥好心理契约的调试作用,才能有效的提升员工对酒店的忠诚度,因此,酒店应该从心理契约和忠诚度的相关理论着手,加强对其员工的忠诚度的管理,从而提高酒店的经营效率。 Hotel staff loyalty to the hotel Hotel management fundamental, which directly affects the pros and cons of hotel management. However, the psychological contract between the hotel staff and the hotel is the basis of their loyalty management. Only by properly debugging the psychological contract can the employee’s loyalty to the hotel be enhanced effectively. Therefore, the hotel should be related to the psychological contract and loyalty Theory begins to strengthen the management of the loyalty of its employees, thereby enhancing the hotel’s operating efficiency.