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图书馆作为信息的提供者和竞争者,必须改变被动等待读者的观念,强化以读者为中心的服务观念,高度重视并认真研究21世纪读者的需求,并采取相应措施满足读者对信息服务的需求。
As the provider and competitor of information, libraries must change the concept of passive waiting for readers and strengthen the reader-centered service concept. They attach great importance to and carefully study the needs of readers in the 21st century and take corresponding measures to meet the needs of readers for information services .