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优质服务是电力企业的生命线,当前形势下做满意的供电服务工作,首要的是更新思想观念,提升服务新理念.国网湖州供电公司为高效、高质的处理电力用户多元化、多途径的服务诉求,搭建了“一口接单”服务平台,实现了用户电力诉求集中受理、快速响应、协调处理.把服务落地到群众中,做到始于客户需求,终于客户满意.
Quality service is the lifeblood of power companies, the current situation to do a satisfactory job of power supply services, the most important thing is to update their ideas and concepts to enhance new services. State Grid Huzhou Power Company for efficient, high-quality power users to deal with diversified, multi-channel Service demands, set up a “one-click orders” service platform to achieve centralized acceptance of customer power demands, rapid response, coordinated processing. The service landed in the masses, so that starts from customer needs, and finally customer satisfaction.