建立诚信和谐和院系资料室,是高校资料室的一项重要工作,本文提倡院系资料室的管理人员之间要用诚信来建立好和谐的人际关系,并且用诚信建立与读者的和谐人际关系,从而营造和谐的服务环境。 It is an important work of university reference room to establish the credit harmony and departmental reference room. This article advocates the establishment of harmonious interpersonal relationship among the administrators of the departmental reference room, and establishes the harmonious interpersonal relationship with readers Relationship, so as to create a harmonious service environment.