笔者在长期的电费核算工作中,对影响核算差错的因素进行了深入的研究和分析,指出业扩档案和流程中计费参数存在的主要问题是影响电费核算差错的主要原因,并从四个方面来分析解决客户档案计费参数错误的办法。从而进一步降低核算差错率,提升公司营销集约化、规范化、管理化水平。 In the long-term accounting of electricity charges, the author makes an in-depth study and analysis of the factors that affect accounting errors. It points out that the main problems that exist in the expansion of accounting cases and the process of billing parameters are the main reasons that affect the calculation of electricity charges. To analyze and solve customer file billing parameters wrong way. To further reduce the accounting error rate, enhance corporate marketing intensive, standardized and management level.