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当前,网络事件对社会发展的影响越来越突出,正确处理网络热点、妥善处置网络事件越来越重要。近年来,网络事件呈现出六个突出特点:一是由小见大,由小及大;二是由此及彼,非此即彼;三是由看到议,由议到愤;四是由私到公,由民及官;五是由虚到实,由言及行;六是由实到虚,由少及众。当前处置网络事件主要存在着六个方面的问题:一是“程序化”与“无序化”形成鲜明对比;二是“模式化”与“情绪化”形成鲜明对比;三是“难公开”与“乱公开”形成鲜明对比;四是“自上而下”与“自下而上”形成鲜明对比;五是“后知后觉”与“先知先觉”形成鲜明对比;六是“心里没底”与“刨根问底”形成鲜明对比。处置网络事件应把握好六个基本原则:一是防控结合,以防促控;二是虚实并重,虚功实做;三是小中见大,“小题”大做;四是疏堵相济,疏情堵弊;五是软硬兼施,软硬有度;六是互动联动,以动制动。
At present, the impact of cyber incidents on social development is becoming more and more prominent. It is of more and more importance to deal with cyberpubs and handle cyber incidents properly. In recent years, there have been six outstanding features of the network incidents: first, from small to large, from small and large; second, from which one and neither, or from one to another; third, From private to public, by the people and officials; Fifth, from the virtual reality, by words and deeds; Sixth, from real to virtual, less and the public. There are six main problems in the current disposal of network incidents: one is the stark contrast between “proceduralization” and “disorder”; the other is that “patternization” and “emotionalization” are sharply formed Contrast; the third is “hard to open ” and “chaotic open ” in stark contrast; fourth is “top-down ” and “bottom-up ” in stark contrast; After the “” and “Prophet ” In stark contrast; The handling of network incidents should grasp the six basic principles: First, prevention and control combined to prevent the promotion and control; second, both actual and virtual, virtual work; third small and medium large, Drainage and plugging, economic and social conscience; Fifth, both hardware and software, hardware and software; Sixth, interactive linkage, in order to move.