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2010年上海世博会顺利举办,庞大的世博会志愿者服务功不可没。通过世博会志愿者的组织过程可见上海市政府社会动员的新特点:动员形式的多样化、动员对象的广泛性、动员程序的规范化和动员经验的制度化。作为一种公民参与公共管理的形式,志愿者事业的发展对我国市民社会的形成、服务型政府的建设大有裨益。
2010 Shanghai World Expo will be held smoothly, a huge volunteer service Expo contributed. Through the organizational process of the Expo volunteers, we can see the new features of the Shanghai municipal government’s social mobilization: the diversification of mobilization forms, the extensiveness of mobilized objects, the standardization of mobilization procedures and the institutionalization of mobilization experience. As a form of citizen participation in public management, the development of volunteer work is of great benefit to the formation of civil society and the building of a service-oriented government in our country.