在几十人的班级,突如其来的偶发事件不可避免,适当有效的处理措施会正面有效地推进班级发展,处理不当会使班级不稳定、不和谐,师生身心健康、教育教学效果受到严重影响。突发事件各式各样,处理方法也不尽相同,我把成功处理的两起极端的突发事件——学生家长和教师的正面武力冲突,和大家交流一下。 In the dozens of classes, sudden unexpected events are inevitable. Proper and effective measures will positively and effectively promote the development of the classes. Improper handling will make the classes unstable and inharmonious. The physical and mental health of teachers and students and the education and teaching effects will be severely affected. There are different kinds of emergencies and different ways of handling them. I talked with both of you about the positive conflicts of force between the two extremely successful emergencies, namely, the parents and teachers.