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自1996年 IBM 全球服务部(IGS)正式成立以来,IT 服务已经成为 IBM 所有业务中风头最劲的金牌业务。IDC 的统计数据表明,IT 服务市场的平均增长率为20%,而 IGS 的增长速度为业界的1.5倍,达到35%到40%。目前,服务与硬件、软件开发共同构成了 IBM公司的三大核心业务。IGS 的三大业务根据客户不同需求,IGS 设立了三个业务部门:BIS-企业转型服务部、ITS-整合技术服务部、SO-电子商务战略外包服务部。BIS 负责帮助企业解决经营战略和业务流程改造等方面的问题;ITS 帮助企业进行IT 基础设施的规划和建设;SO 则为企业提供电子商务战略外包服务。IBM 在全球建立了132个数据中心,为中小型企业客户提供电子商务运维服务。现在,IGS 在全球有超过13万名专家,遍布160个
Since the official establishment of IBM Global Services (IGS) in 1996, IT services have become the gold medal in all IBM business operations. IDC statistics show that the average growth rate of the IT services market is 20%, while the IGS has grown 1.5 times faster than the industry, reaching 35% to 40%. At present, services and hardware and software development together constitute the three core business of IBM. IGS’s three major businesses According to the different needs of customers, IGS has set up three business units: BIS-Enterprise Transformation Service Department, ITS-Integration Technology Service Department, and SO-E-Business Strategy Outsourcing Service Department. BIS is responsible for helping companies solve problems in business strategy and business process transformation; ITS helps enterprises plan and build IT infrastructure; SO provides e-commerce strategic outsourcing services for enterprises. IBM has established 132 data centers around the world to provide e-commerce operation and maintenance services for SME customers. Today, IGS has more than 130,000 experts worldwide, spread over 160