在上个世纪六七十年代,很少有公司能像施乐帕洛阿尔托研究中心一样炫耀自己有如此多的天才工程师:第一台真正的个人电脑,第一台激光打印机就是出自于他们天才的创新。然后,在他们的种种创新当中,真正能为公司赚大钱的却又少之又少。问题不是缺乏创造力,斯坦福商学院政治经济学和组织专业的教授Jonathan Bendor表示,相反,施乐帕洛阿尔托研究中心的工程师们真正需要的是,他们的经理能更广泛地 Few companies in the 1960s and 1970s, like Xerox’s Palo Alto Research Center, showed off that there are so many talented engineers: the first truly personal computer, the first laser printer to come from their genius Innovation. Then, among their innovations, few really make big money for the company. The problem is not lacking in creativity, says Jonathan Bendor, a professor of political economy and organizational science at Stanford Business School, who, on the contrary, really needs the engineers at the Xerox Palo Alto research center to have their managers more widely