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优质服务帮助企业赢得市场记者:西沃是中国第一家豪华客车制造商,作为与世界优秀汽车企业沃尔沃联姻的中国豪华客车生产企业,你认为西沃在售后服务上有何独到之处?王瀛:“售后服务”的出现和需求的提高是市场竞争的结果,也是卖方市场向买方市场转变过程的必然结果。某一产品发展到一定程度,产品制造技术越来越接近时.“售后服务”往往是厂商主打的王牌,将售后服务做好、做细的厂商最终感动了客户的心,也赢得了市场。
Service to help companies win the market Reporter: Siever is China’s first luxury bus manufacturer, as the world’s leading car company Volvo marriage luxury car manufacturer in China, what do you think Sevoli in the service What is unique? Wang Ying: The emergence of “after-sales service” and the increase in demand are the result of market competition and the inevitable result of the process of changing the seller’s market to the buyer’s market. A certain product development to a certain extent, product manufacturing technology closer and closer. “After-sales service” is often the flagship manufacturer of the trump card, the after-sales service to do a fine vendor eventually touched the hearts of customers, but also won the market.