本文介绍以客户为导向的人力资源管理职能模式的内涵和实践背景,并在分析传统人力资源职能模式弊端的基础上,比较了由西方学者提出的四种以客户为导向的职能模式的架构与特点,同时还讨论了构建客户导向人力资源职能模式要点及对我国企业的启示。 This paper introduces the connotation and practice background of the customer-oriented human resource management function model, and based on the analysis of the disadvantages of the traditional human resource function model, compares the four customer-oriented function models proposed by western scholars with Characteristics, at the same time also discussed the construction of customer-oriented human resources function model points and our enlightenment to Chinese enterprises.