在当前社会主义市场经济体制条件下,医疗市场的竞争不仅表现在医疗技术质量、医院硬件设施、医疗费用等方面,更表现在医疗服务质量方面。患者是医疗服务的消费者,医院是医疗服务的供给者,随着现代医学技术的发展和现代医学模式的转变,一种新型的医患关系正在形成,这种关系的好坏将直接影响医疗服务的质量,继而影响到医院在医疗市场中的竞争力。 Under the current socialist market economic system, the competition in the medical market is not only reflected in medical technology quality, hospital hardware facilities, medical expenses, but also in the quality of medical services. Patients are consumers of medical services, and hospitals are suppliers of medical services. With the development of modern medical technology and the transformation of modern medical models, a new type of doctor-patient relationship is taking shape, and this relationship will directly affect medical care. The quality of the service, in turn, affects the competitiveness of the hospital in the medical market.