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模拟反劫制暴谈判劫持者:高锋;谈判员:研修班学员;现场模拟的场景:一个34岁的男性,上有父母,下有一女儿,因为房屋问题长期上访无效,身绑炸药,劫持商店的一名女店员。“我是来这里解决问题的。你能听到我说话吗?”上场的学员一边走,一边大声说话,好像是为了让劫匪听清楚答话(其实是试图拉近与劫匪的距离,这是高锋“近距离谈判”的第一步)。谈判人员一边靠近(稳重地拉近距离),一边摸了摸身上的衣兜,表明身上没有武器(尽量表现谈判诚意,以自己的零
Simulation of anti-robbery talks against the hijackers: Gao Feng; Negotiator: seminar participants; scene simulation scenario: a 34-year-old man with parents and a daughter under a long-term petition for housing invalid, tied explosives, hijacking A clerk in the shop. “I am here to solve the problem.Can you hear me speak? ” Players walked while talking loudly, as if to make the robbers listen clearly (in fact, trying to narrow the distance with the robbers This is the first step of Gao Feng “close negotiation ”). As the negotiators approached (steadily narrowing their distance), they touched their bodies and showed that they had no weapons (try to show sincerity in negotiations and take their own zero