每一间办公室中,或多或 少都有一至二位抱怨型 员工。他们对工作、公司,甚 至周遭的人都甚感不满,表 现出一副愤世嫉俗的模样。 对付这些抱怨者最有效的 方式是:少攻击他们的抱 怨,多和他们谈谈个人的工 作目标。让他们把焦点集中 在工作上,多想想未来该怎么做,才能减少抱怨话语的出现。 Each office has more or less one or two complaining employees. They are very dissatisfied with the work, the company and even the people around them, showing a cynical appearance. The most effective way to deal with these complainants is to attack them less often and to talk more about their personal goals. Let them focus on the work, think more about what to do in the future, in order to reduce the appearance of complaints.