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在对患者实施护理的过程中，护理人员不仅要有熟练的专业技能，还应该注重实施人性化护理。人性化护理服务作为一个全新的护理服务模式，对患者和护理人员的意义非凡，不仅可以促进患者恢复健康，还有助于改善护患关系。“,”The implementation in the process of the patient care,nursing staf should not only have a master nursing skil ,but also pay a at ention to the implementation of humanistic nursing care. Humanistic nursing care as a new model of nursing care has a profound significance for patients and nursing staf ,which not only can promote patients recovering,but also can improve the relationship between nurses and patients.