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档案管理工作的本质是服务行业,其向用户提供有关档案信息、资料的整合及利用服务,其在当前社会进程中的发展需要依托不断提升、赶紧的服务水平。而在人们诉求水平愈发高涨的现代社会,人们较难满足于传统、陈旧的档案管理服务模式,行业的发展趋势催促着档案管理服务的创新性研究。本文的议题设置目的也在于此,将从档案管理服务现状的分析入手,整合档案管理服务中出现的问题,以作为探究提升档案管理服务创新性的理论基础。
The essence of the file management work is the service industry, which provides users with services related to the integration and utilization of archival information and data. Its development in the current social process needs relying on ever-increasing and rapid service levels. In the modern society where the people’s demands are getting higher and higher, people are more difficult to satisfy the traditional and outdated file management service mode. The development trend of the industry urges the innovative research of the file management service. The purpose of this paper is also to set the issue, will start from the analysis of the status quo of file management services, integration problems in the file management services as a theoretical basis to explore innovative services to improve file management services.