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城镇化过程中,区域经济发展水平差异,消费意识不同和消费知识水平的限制等因素导致中小城镇居民消费者维权意识薄弱、维权能力欠缺,其应对消费侵权新情况、新问题的行为和处理方式迥异。实现市场公平、公正和有序运转,提高中小城镇消费者合法权益法律保护的实效,需要建立政府有效监督及适度参与机制,探寻中小城镇消费者多元化、便利维权的路径,健全基层消费者权益保护协会机制,增强中小城镇消费者权益保护的法律意识,构建公平、平等的消费者权益保护制度体系。
In the course of urbanization, the differences in regional economic development levels, differences in consumer awareness and restrictions on consumption knowledge lead to the fact that consumers in small and medium-sized cities and towns have weak awareness of protecting their rights and lack of capacity to safeguard their rights and interests. The behavior and handling of new problems and countermeasures against consumer infringement Different. In order to realize the fair, just and orderly operation of markets, and to enhance the effectiveness of legal protection for the legitimate rights and interests of consumers in small and medium-sized cities, we need to establish effective government supervision and appropriate participation mechanisms to explore ways for consumers in diversified and convenient rights protection in small and medium sized cities and improve the rights and interests of grassroots consumers Protect the association mechanism, enhance the legal awareness of protecting the rights and interests of consumers in small and medium-sized cities and establish a fair and equal system of protection of consumers’ rights and interests.