随着我国人民生活水平的逐年提高,对某些高档商品如电视机、照相机、洗衣机、电冰箱等的购买力也越来越高,这些商品的社会保有量必将迅速增加.商业部门在扩大这些商品的销售量的同时,还必须做好对这些商品的维修工作,以更好地发挥这些商品的效用。因此,这些商品的维修网点的设置及维修人员的培养就成为商业部门必须加以重视的一个问题.但这都应该以这些商品每年的维修量的预测作为依据,即必须对维修量作出较为科学的估计和预测,变盲目性为科学性,才能做到既能满足广大顾客对维修方面的需求,又不至于盲目地增设网点和 As China’s people’s living standards increase year by year, the purchasing power of certain high-end commodities such as televisions, cameras, washing machines, refrigerators, etc. is also increasing. The social possession of these commodities will surely increase rapidly. The commercial sector is expanding these As well as the sales volume of goods, it is also necessary to do maintenance work on these products in order to better utilize the effectiveness of these products. Therefore, the establishment of maintenance outlets for these goods and the training of maintenance personnel have become a problem that the commercial sector must pay attention to. However, this should be based on the prediction of the annual maintenance volume of these commodities, that is, the maintenance volume must be made more scientific. Estimating and predicting that blindness must be scientific in order to meet the needs of the majority of customers for maintenance, without blindly adding outlets and