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一汽-大众在国内已经具有了一个非常稳定的根基,根据维修服务网点多、用户群大的特点,一汽-大众的大众品牌售后服务部也提出了相应的措施,例如快速跟进网络,通过网络招标把一些比较先进、比较有实力的经销商纳入旗下,截至2003年年底预计经销商的数量将达到550家;在服务活动方面,正在从季节性的服务活动向节假日性的服务活动方面发展;要求经销商按照统一的流程进行服务;并且取得了比较显著的成果。因为用户群集中在“大众”这个层次,所以一汽-大众大众品牌售后服务部的负责
FAW-Volkswagen already has a very stable foundation in the country. According to the characteristics of many service outlets and large user groups, FAW-Volkswagen brand after-sales service department also put forward corresponding measures such as quick follow-up network, Tender to some more advanced and more powerful dealers included, the number of dealers by the end of 2003 is expected to reach 550; in service activities, is from the seasonal service activities to holiday service activities in the development; Dealers are required to follow a uniform process of service; and achieved more significant results. Because the user cluster in the “public” level, so FAW - Volkswagen brand service department responsible