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2000年10月26日，中央电视台《焦点访谈》节目对湖南省醴陵市电信局因计费不准导致用户告状的事件进行了报道。笔者认为，“醴陵事件”是长期以来电信企业忽视运营管理工作的反映，是值得深思的。目前，在机线设备安装基本到位、通话质量基本得到保证的情况下，电信与用户之间的
On October 26, 2000, the “Focus Interview” program of CCTV reported on the incident that the Bureau of Communications of Liling City, Hunan Province, had not sued the user for charging the bill. The author believes that “Liling Incident ” is a reflection of long neglected operation and management of telecommunications companies, it is worth pondering. At present, the basic installation of line equipment in place, call quality is basically guaranteed, the telecommunications and users