不久前召开的中国石化油品销售企业2013年度工作会议提出,销售企业要以人民满意为追求,由“以管理为中心”向“以客户为中心”转变,提升服务,努力打造“人民满意”形象窗口。什么是人民满意?如何让人民满意?新时期,人民满意有了新的内涵。傅成玉董事长强调:“要让人民满意成为企业和员工的自觉追求,要为人民提供品质更高、性价比更好、更健康舒适的产品和服务。”油品销售企业作为中国石化面向社会的窗口, Not long ago held a Sinopec oil sales business annual meeting in 2013 proposed that the sale of enterprises to the satisfaction of the people for the pursuit of “from management to the center” to “customer-centric” change, improve service and strive to create “People satisfied ” image window. What is the satisfaction of the people and how to make the people satisfied? In the new period, the people satisfied with the new connotation. Fu Chengyu chairman stressed: “Let people be satisfied with the conscious pursuit of enterprises and employees, to provide people with higher quality, better price, healthier and more comfortable products and services.” "Oil sales as Sinopec for the community The window,