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目的:探讨并分析药品合理分类制度和药品监管制度在医院西药房管理中的应用价值。方法:我院在2015年1月开始实施药品合理分类和药品监管制度。将改进前一年(2014年1月至2014年12月)与改进后一年(2015年1月至2015年12月)在我院西药房购买药品的患者分为对照组与观察组,比较对照组与观察组中的患者满意度与药房的差错率,从而探讨药品合理分类制度和药品监管制度在医院西药房管理中的应用意义。结果:观察组中患者满意度为95.4%,药房差错率为0.7%;对照组的患者满意度82.5%,药房差错率2.9%。观察组优于对照组,两组的差异具有统计学意义(P<0.05)。结论:在医院西药房的日常管理工作中,对药品实施严格和合理的分类制度和药品监督制度,可以提高患者的满意度,降低药房的差错率。值得在各大医院的西药房中推广应用。
Objective: To explore and analyze the application value of rational drug classification system and drug regulatory system in hospital western pharmacy management. Methods: In January 2015, our hospital began to implement rational drug classification and drug regulatory system. The patients who improved the previous year (January 2014-December 2014) and the year after the improvement (January 2015-December 2015) were purchased from the western pharmacy in our hospital and divided into control group and observation group. Control group and observation group patient satisfaction and pharmacy error rate, to explore the reasonable classification of drugs and drug regulatory system in the hospital western pharmacy management significance. Results: The satisfaction rate of the patients in the observation group was 95.4%, the pharmacy error rate was 0.7%, the satisfaction degree of the patients in the control group was 82.5% and the pharmacy error rate was 2.9%. The observation group was better than the control group, the difference between the two groups was statistically significant (P <0.05). Conclusion: In the daily management of western pharmacy in hospitals, strict and reasonable classification system and drug supervision system for drugs can improve patient satisfaction and reduce the error rate of pharmacies. Worthy of promotion and application in western pharmacies of major hospitals.