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目的分析探讨肝胆外科护理管理的临床经验。方法选取2014年7月至2015年7月我院收治的100例肝胆外科患者为研究对象,将其随机分为2组,观察组50例,对照组50例。对照组患者接受常规护理管理,观察组患者接受柔性护理管理,观察比较2组护理效果。结果观察组的护理满意度以及护理质量评分显著高于对照组,差异有统计学意义(P<0.05),观察组护理人员差错发生率以及患者对护理人员的投诉率显著低于对照组,差异有统计学意义(P<0.05)。结论在肝胆外科中应用柔性护理管理,能够显著提高护理质量,降低护理差错、提高护理满意度,值得广泛推广。
Objective To analyze and discuss the clinical experience of hepatobiliary surgery nursing management. Methods From July 2014 to July 2015, 100 cases of hepatobiliary surgery patients admitted to our hospital were selected as study subjects. They were randomly divided into two groups: observation group (50 cases) and control group (50 cases). Patients in the control group received routine nursing management, and patients in the observation group received flexible nursing management. The effects of two groups of nursing care were observed and compared. Results The nursing satisfaction and nursing quality score of the observation group were significantly higher than those of the control group (P <0.05). The incidence of nursing staff errors in the observation group and the complaint rate of the nursing staff were significantly lower than those in the control group There was statistical significance (P <0.05). Conclusion The application of flexible nursing management in hepatobiliary surgery can significantly improve nursing quality, reduce nursing errors and improve nursing satisfaction, which deserves wide promotion.