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要有良好的沟通能力 人活在这个世界上,要与周围环境发生各种各样的联系。人际关系的构成、范围以及和谐的程度,是一个人成功的重要条件。有人曾这样说过:一个人的成功,百分之三十靠他的知识和能力,百分之七十靠的是他的人际关系。 人际关系离不开沟通,其中包括人与人之间的沟通,组织与组织间的沟通。人与人之间沟通又包括内部人际关系的协调与外部人际关系的构建。要使沟通达到最大的效能,传播人最好采取支持性的态度,不要采取防卫性的态度。 在一辆拥挤的公共汽车上,你不小心踩了别人一脚,正想带着歉意的微笑说声“对不起”时,对方却怒目横眼地喊到:
Have good communication skills People living in this world, have a variety of connections with the surrounding environment. The composition, scope and degree of harmony of relationships are an important condition for a person's success. Someone once said: a person's success, thirty percent rely on his knowledge and ability, seventy percent rely on his personal relationships. Interpersonal relationships can not be separated from communication, including interpersonal communication, communication between organizations and organizations. The interpersonal communication also includes the coordination of internal interpersonal relationships and the construction of external interpersonal relationships. To maximize the effectiveness of communication, it is advisable for communicators to adopt a supportive attitude and not to adopt a defensive attitude. In a crowded bus, you accidentally stepped on someone else's feet, trying to apologize with a smile to say “sorry”, but the other side shouted angrily: