论文部分内容阅读
目的:探究品管圈活动在产科综合护理质量管理提升中的价值。方法:随机抽取余杭区妇幼保健院32名员工,按照自愿分组的原则,将这批员工分为品管圈活动小组(产业圈)和非品管圈活动小组(非产业圈)。比较观察两个小组对应产妇的产后出血率、产妇和家属的满意程度、护士工作的满意程度,从而总结出品管圈活动在产科综合护理质量管理中的应用价值。结果:产业圈组孕妇的出血率(4.13%)远远低于非产业圈组产妇出血率(7.12%);不仅如此,产业圈孕妇与家属、护士工作的满意程度均高于非产业圈组,以上的三组数据均具有统计学意义(P<0.05)。结论:应用品管圈活动能够有效降低产妇产后出血率,提高产妇和家属的满意程度,同时能够有效地提高护士工作的满意程度,在产科综合护理质量管理提升中具有极高的临床价值。
Objective: To explore the value of QC activities in the promotion of quality management of obstetric comprehensive nursing. Methods: Thirty-two staffs from Yuhang District MCH hospital were randomly selected. According to the principle of voluntary grouping, these employees were divided into quality control circle activity group (industrial circle) and non-quality control circle activity group (non-industrial circle). The postpartum hemorrhage rate, the satisfaction level of maternal and family members and the satisfaction degree of nurses were compared between the two groups, and the application value of quality control circle in quality management of obstetric comprehensive nursing was summarized. Results: The bleeding rate of pregnant women in industry circle was 4.13%, which was far lower than that of non-industrial circle (7.12%). In addition, the satisfaction of pregnant women, relatives and nurses in industry circle was higher than that of non-industrial circle , The above three groups of data were statistically significant (P <0.05). Conclusion: The application of QC activities can effectively reduce the postpartum hemorrhage rate, improve the satisfaction of maternal and family members, and at the same time can effectively improve the satisfaction degree of nurses. It has very high clinical value in improving obstetrics comprehensive nursing quality management.